Frequently Asked Questions
Q. Do you charge more than the letting agents or owners would on their own website?
A. No. The price you pay is set by the holiday cottage letting agent or owner themselves. We don't add any costs whatsoever to the price of any property on our website.
Q. How secure is your booking process?
A. We are integrated with several different booking systems, which means that not only do you get the most up to date prices and availability for any holiday cottage you’re interested in, it also means that your online payment is secure, significantly reducing the likelihood of the kind of fraud.
These booking systems use leading edge encryption and password protection. And, since they process, store or transmit credit card information, they are also required to maintain a secure environment and comply with strict Payment Card Industry Data Security Standards (PCI DSS).
For further peace of mind, you may wish to pay with a credit card.
Q. Who is my contract with?
A. Your contract is with the holiday cottage letting agent for the property itself or its owner.
Q. Are you affiliated to any particular holiday cottage letting agent?
A. No, we are independent of all agents.